FAQs

We are a full practice and therefore only accept newborns as new patients. If you are expecting a baby, we recommend joining our waitlist at least 3 months in advance of your due date. To be added to the list, please email us with your contact information and due date. 

Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab. 

Our office is open Monday through Friday by appointments only. We are closed on New Year's Day, MLK Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving Day and the day after and Chritmas Day.

To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. 

Well child checks and nurse visits can also be scheduled on the patient portal. 

If you must cancel an well child appointment, please notify us as at least 24 hours in advance so we can offer that time to someone else and you can avoid a $25 late cancellation fee.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please refer to our insurance page to review a list of accepted insurance providers.

We have a physician on call 24 hours a day, please call our office. This is for urgent needs only. Refill of medications and referrals should be requested through the patient portal.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

When you join our practice, you will be assigned a primary provider. This provider will see your child for all well child checks. Because all of our providers work part-time, you may occasionally be scheduled with a different provider, only when your primary provider is not in office. 

Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children. Therefore after age 3, we require all of our patients to be seen annually for a well child check. 

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

We require all patients to follow the CDC vaccine schedule. There we do not allow skipping, delaying or splitting vaccines unless for a specific medical condition that requires it.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). 

When one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Most referrals are completed electronically and submitted directly to the specialist's office. 

You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and sent through the patient portal

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with our providers at your well child visit.

Please send refill request throuh the patient portal or by calling our office to speak with a nurse. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. 

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well child visit, or please call during office hours to speak with our experienced nursing staff.

At this time we do not offer meet and greets. We strongly encourage you to email us to set-up a call if you have any specific questions.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly. Once you have been registered, you will be sent a welcome email that explains the process for setting up your first appointment.